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Cookie Policy

1.      INTRODUCTION AND SCOPE

ThisPrivacy Statement (the “Statement”) applies to the website www.LoyalPay.com (the “Website”), owned, operated and/or used by:

LoyalPay

Cantersteen 47

1000Brussels

BELGIUM

Business Number: 0820 246 648

 

Hereinafter “LoyalPay”“we” or “us”

LoyalPay considers the protection of privacy as being of fundamental importance and would like to enable you - as a visitor to its website - to retain full contro lover what happens to your personal data and privacy and to keep you informed.

 

All capitalized terms not defined in this Statement shall have the meaning given to them in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to theProcessing of personal data and on the free movement of such data and repealingDirective 95/46/EC (“General Data Protection Regulation” or “GDPR”). 

 

YourPersonal Data and your privacy are protected by LoyalPay in accordance withBelgian and European regulations on the protection of privacy. Please read thisStatement very carefully. The following describes not only your rights, but also the way in which you can exercise these rights. 

By visiting our Website, disclosing your Personal Data, or accepting thisStatement, you expressly consent to the way LoyalPay collects and Processes your Personal Data as described in this Statement.

 

2.      WHAT ARE COOKIES?

Cookies are small pieces of information in the form of text files, created by a program on the server of the Website, which are then placed on the hard drive of your computer when you visit the Website.

 

The Website uses cookies to identify you as a user of the Website, to remember your preferred language, for analytical purposes, for social media and to facilitate navigation on the Website for you. By using cookies you do not need to identify yourself repeatedly, e.g. for personalized services (such as filling in your user name or password, selecting a language).

 

3.      WHAT COOKIES DOES LOYALPAY USE?

TYPES OF COOKIES ON THE WEBSITE

The following types of cookies can be placed when you visit the Website:

 

Essential cookies are strictly necessary for the functioning of theWebsite. Technical cookies are placed as soon as you visit the Website. Due to the technical necessity of the essential cookies, only an information obligation applies and you cannot refuse these cookies.

 

Analytical cookies compile statistics on certain information (e.g. popularity, number of visitors, …), track browsing behaviour and follow visitors of the Website in order to later respond to their browsing behaviour (e.g. personalized promotional campaigns). Analytical cookies will only be placed if you accept these cookies.

 

Targeting cookies can be used to make advertisements more relevant to your interests.

 

Advertising cookies for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings),limiting the number of times that an ad is shown to a user, muting ads that you have chosen to stop seeing and measuring the effectiveness of ads.

More specifically, LoyalPay uses the following cookies:

 

ESSENTIAL COOKIES: 

Name:
_hs_opt_out
_hs_do_not_track
_hs_initial_opt_in
_hs_cookie_cat_pref
_hs_ab_test
<id>_key (the cookie name is unique for each password-protected page)

hs-messages-is-open
hs-messages-hide-welcome-message

 

Information collected by the cookie:
_hs_opt_out: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_hs_do_not_track: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_hs_initial_opt_in: information of behaviour, IP address, language, type of browser, unique user ID, etc.
_hs_cookie_cat_pref: data concerning the consented categories;

_hs_ab_test: the id of the A/B test page and the id of the variation that was chosen for the visitor;
<id>_key: contains an encrypted version of the password so future visits to the page will not require the password again;

hs-messages-is-open: information of behaviour, IP address, language, type of browser, unique user ID, etc.
hs-messages-hide-welcome-message: information of behaviour, IP address, language, type of browser, unique user ID, etc.

 

Purpose:
_hs_opt_out: this cookie is used by the opt-out privacy policy to remember not to ask the visitor for cookie acceptance again: contains yes or no string;

_hs_do_not_track: this cookie can be set to prevent the tracking code from sending any information to hubspot: contains yes string;

_hs_initial_opt_in: this cookie is used to prevent the banner from always displaying when visitors are browsing in strict mode:contains yes or no string;

_hs_cookie_cat_pref: this cookie is used to record the categories a visitor has consented to;
_hs_ab_test: this cookie is used to consistently serve visitors the same version of an A/B test page they’ve seen before;

<id>_key: when visiting a password-protected page, this cookie is set so future visits to the page from the same browser do not require login again;

hs-messages-is-open: this cookie is used to determine and save whether the chat widget is open for future visits: contains a Boolean value of True if present;

hs-messages-hide-welcome-message: This cookie is used to prevent the chat widget welcome message from appearing again for one day after it is dismissed: contains a Boolean value of True or False.

 

Lawfulness of Processing:

Legitimate interest

 

Retention period for the collected cookies:

_hs_opt_out: the cookie will be retained for thirteen(13) months;

_hs_do_not_track: the cookie will be retained for thirteen (13) months;

_hs_initial_opt_in: the cookie is retained for seven(7) days;

_hs_cookie_cat_pref: the cookie will be retained for thirteen (13) months;

_hs_ab_test: the cookie will be retained for the duration of the session;

<id>_key: the cookie will be retained for fourteen (14) days;

hs-messages-is-open: the cookie will expire after thirty (30) minutes;

hs-messages-hide-welcome-message: this cookie expires after twenty-four (24) hours.

 

Cookie publisher 

(first vs. third party):

_hs_opt_out: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser );

_hs_do_not_track: third party cookie (hubspot: ibid);

_hs_initial_opt_in: third party cookie (hubspot:ibid);

_hs_cookie_cat_pref: third party cookie (hubspot:ibid);

_hs_ab_test: third party cookie (hubspot: ibid);

<id>_key: third party cookie (hubspot: ibi );

hs-messages-is-open: third party cookie (hubspot:ibid);

hs-messages-hide-welcome-message: third party cookie(hubspot: ibid).

 

ANALYTICAL COOKIES:

Name:
_ga
_gid
_gat (if Google Analytics is deployed via Google Tag Manager, this cookie will be named: dc_gtm)
_hstc
_hssc
_hssrc

 

Information collected by the cookie:

_ga: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gid: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_gat: information of behaviour, IP address, language, type of browser, unique user ID, etc.

_hstc: domain, timestamp and session data;

_hssc: information pertaining to the performance of_hstc cookie, domain, view count, timestamps;

_hssrc: information of behaviour, IP address, language, type of browser, unique user ID, etc.

Purpose:
_ga: the cookie is used to distinguish users for the generation of statistical data and the analysis of the Website traffic;

_gid: the cookie is used to distinguish users for the generation of statistical data and the analysis of the Website traffic;

_gat: the cookie is used to throttle request rates;

_hstc: the cookie is used to track visitors;

_hssc: the cookie is used to track sessions;

_hssrc: the cookie determines if a visitor has restarted their session.

 

Lawfulness of Processing:

Consent

 

Retention period for the collected cookies: 

_ga: the cookie will be retained for two (2) years;

_gid: the cookie will be retained for twenty-four(24) hours;

_gat: the cookie will be retained for one (1) minute;

_hstc: the cookie will be retained for thirteen (13)months;

_hssc: the cookie will be retained for thirty (30)minutes;

_hssrc: the cookie will be retained for the durationof the session.

 

Cookie publisher 

(first vs. third party): 

_ga:third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_gid:third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_gat:third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

_hstc: third party cookie (hubspot: https://knowledge.hubspot.com/reports/what-cookies-does-hubspot-set-in-a-visitor-s-browser );

_hssc: third party cookie (hubspot: ibid);

_hssrc: third party cookie (hubspot: ibid).

 

TARGETING COOKIES: 

Name:
_fbp
fr

 

Information collected by the cookie:

_fbp: a unique user ID for tracking;

fr: behaviors and users ID of the visitor.

 

Purpose:
the cookies are used for tailored advertisement and targeting

 

Lawfulness of Processing: 

Consent

 

Retention period for the collected cookies: 

_fbp: the cookie will be retained for three (3)months;

fr: the cookie will be retained for three (3) months.

 

Cookie publisher 

(first vs. third party):

_fbp: third party cookie (facebook: https://www.facebook.com/policies/cookies/ );

fr: third party cookie (facebook: https://www.facebook.com/policies/cookies/ ).

 

ADVERTISING COOKIES: 

Name:
_gads
_gac_
_gcl_

 

Information collected by the cookie:

_gads: information of behaviour, IP address, language,type of browser, unique user ID, etc.

_gac_: information of behaviour, IP address, language, typeof browser, unique user ID, etc.

_gcl_: information of behaviour, IP address,language, type of browser, unique user ID, etc.

 

Purpose:

_gads: enables Google ads;

_gac_: measure user activity with advertisingcampaign;

_gcl_: measure data regarding advertisement clicks,official actions, conversions.

 

Lawfulness of Processing: 

Consent

 

Retention period for the collected cookies: 

_gads: the cookie will be retained for thirteen (13)months;

_gac_: the cookie will be retained for ninety (90)days;

_gcl_: the cookie will be retained for ninety (90)days.

 

Cookie publisher 

(first vs. third party):

_gads: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );

_gac_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en );

_gcl_: third party cookie (google analytics: https://policies.google.com/privacy?hl=en )

 

4.    COOKIE MANAGEMENT

You can manage the use of cookies yourself. For example, you may choose to refuse certain cookies or only accept a limited number of cookies. Please note, however, that certain features of the Website are only available, accessible or workable if you have accepted cookies.Accepting cookies makes browsing the internet much easier and ensures that theWebsites performs better. The use of cookies is generally accepted by internet users.

 

By changing the settings of your internet browser, you can ensure that you are notified each time cookies are being sent, or evenprevent cookies from being created or stored on the hard drive of your computer. However, LoyalPay cannot guarantee access to and operation of theWebsite if you have disabled the creation of cookies by your internet browser.

 

Managing and deleting cookies is possible via the settings of your browser: 

 

BROWSER

HOW TO MANAGE AND DELETE COOKIES VIA YOUR BROWSER:

Apple Safari
https://support.apple.com/en-gb/HT201265 

Google Chrome
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en 

InternetExplorer
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 

MozillaFirefox
https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored

 

We Process the personal data that we collect through our cookies. You can read in our Privacy Policy how this processing is done and what rights you have.

 

Third-party cookies are governed by the cookie policies of the applicable third-party providers.